Accessibility
The Office of Fair Trading is committed to making its website accessible to a very wide range of users.
If you have any problems finding the information you require please use the search tool or contact us
Content on this page ...
The site can be easily navigated from the links at the top and down the left and right hand side of the page for users with a mouse and keyboard.
"Access keys" have been included to assist users with disabilities when navigating their way through the web site. Essentially keyboard shortcuts, access keys provide quick and easy access to common pages without the need for a mouse.
Skip navigationA skip navigation facility has been provided on this site for the benefit of users with screen readers [1].
It can be implemented by using the skip navigation access key combination CTRL, ALT and S depending on which particular browser you are using.
Implementing skip navigation on any given page allows you to bypass the navigation areas and go directly to that page's main content.
Access keys
The following access keys are active on all pages of the OFT website:
- S - Skip navigation
- 0 - Access key details
- 1 - Home page
- 2 - What's new
- 3 - Site map
- 4 - Search
- J - About the OFT
- K - Business information
- L - Market investigations
- P - News and publications
Cross browser support
Use of access keys differs according to browser:
Internet Explorer 5+: Hold down the ALT key and select the number/letter of the access key, then press ENTER
Internet Explorer 4: Hold down the ALT key and select the number/letter of the access key
Internet Explorer 5+ for Mac: Hold down the CTRL key and select the number/letter of the access key
Internet Explorer 4.5 for Mac: Access keys are not supported
Mozilla: Hold down the ALT key and select the number/letter of the access key
Netscape 6+: Hold down the ALT key and select the number/letter of the access key
Netscape earlier versions: Access keys are not supported
PDF documentsIf you are using a screen reader, we endeavour to make PDF documents on our site as accessible as possible, if you're still having problems accessing our PDF documents please visit Adobe online conversion tool. The adobe conversion tool will provide a conversion to HTML 3.2 or text file format.
Increasing text sizeSome users might find screen text easier to read by increasing the size at which text is displayed. To do this you should simply adjust your browser's settings.
- If you use Microsoft Internet Explorer, go to the View menu, select Text Size and then either Larger or Largest.
- If you use Firefox, go to the View menu, select Text Size and then either Increase Ctrl + +, Decrease Ctrl + - or Normal Ctrl + 0.
- If you use Opera, go to the Tools menu, select Preferences then click on the Web pages tab. Select the normal font button. A dialogue box appears and provides options to increase/decrease font size, font type, weight and style.
- If you use Netscape Navigator, go to the View menu and choose Increase Font until the text is the size you require.
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- OFT telephone enquiries:08457 22 44 99
- Consumer Direct telephone enquiries:08454 04 05 06